{"id":780,"date":"2026-07-28T13:26:14","date_gmt":"2026-07-28T20:26:14","guid":{"rendered":"https:\/\/ittotalservice.com\/?page_id=780"},"modified":"2026-07-31T13:37:10","modified_gmt":"2026-07-31T20:37:10","slug":"managed-it","status":"publish","type":"page","link":"https:\/\/ittotalservice.com\/ru\/managed-it\/","title":{"rendered":"IT\u2011\u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435"},"content":{"rendered":"\n<style>\n\n  .its-site,\n  .its-site * {\n    box-sizing: border-box;\n  }\n\n  .its-site {\n    --its-ink: #10243f;\n    --its-navy: #0b1f38;\n    --its-blue: #1264d7;\n    --its-cyan: #20b9ef;\n    --its-pale: #f3f8fd;\n    --its-line: #dce7f2;\n    --its-muted: #607089;\n    --its-white: #ffffff;\n    color: var(--its-ink);\n    background: var(--its-white);\n    font-family: Inter, \"Segoe UI\", Roboto, Helvetica, Arial, sans-serif;\n    font-size: 17px;\n    line-height: 1.65;\n    overflow: clip;\n  }\n\n  body .wp-site-blocks {\n    padding: 0 !important;\n  }\n\n  body .wp-site-blocks > .its-site {\n    margin-block-start: 0 !important;\n  }\n\n  .its-site a {\n    color: inherit;\n    text-decoration: none;\n  }\nhtml[lang^=\"en\"] .its-form-card .its-field:has([name=\"your-phone\"]) {\n    display: none !important;\n  }\n\n  html[lang^=\"en\"] .its-form-card .its-field:has([name=\"request-type\"]) {\n    grid-column: 1 \/ -1;\n  }\n\n  .its-site img,\n  .its-site svg {\n    display: block;\n  }\n\n  .its-shell {\n    width: min(1180px, calc(100% - 48px));\n    margin-inline: auto;\n  }\n\n  .its-kicker {\n    margin: 0 0 12px;\n    color: var(--its-blue);\n    font-size: 0.78rem;\n    font-weight: 800;\n    letter-spacing: 0.14em;\n    text-transform: uppercase;\n  }\n\n  .its-section-head {\n    max-width: 760px;\n    margin: 0 auto 42px;\n    text-align: center;\n  }\n\n  .its-section-head h2,\n  .its-about-copy h2,\n  .its-contact-copy h2 {\n    margin: 0;\n    color: var(--its-navy);\n    font-size: clamp(2rem, 4vw, 3.2rem);\n    font-weight: 800;\n    letter-spacing: -0.04em;\n    line-height: 1.08;\n  }\n\n  .its-section-head > p:last-child,\n  .its-about-copy > p,\n  .its-contact-copy > p {\n    margin: 18px 0 0;\n    color: var(--its-muted);\n  }\n\n  .its-section-head .its-pricing-note {\n    display: inline-block;\n    max-width: 690px;\n    margin: 22px auto 0;\n    border: 1px solid #cfe0f0;\n    border-radius: 14px;\n    padding: 11px 16px;\n    background: rgba(255, 255, 255, 0.72);\n    color: #3b506a;\n    font-size: 0.9rem;\n    line-height: 1.55;\n  }\n\n  .its-pricing-note strong {\n    color: var(--its-navy);\n  }\n\n  .its-header {\n    position: sticky;\n    top: 0;\n    z-index: 1000;\n    border-bottom: 1px solid rgba(16, 36, 63, 0.09);\n    background: rgba(255, 255, 255, 0.94);\n    box-shadow: 0 8px 28px rgba(16, 36, 63, 0.06);\n    backdrop-filter: blur(14px);\n  }\n\n  .its-topbar {\n    color: rgba(255, 255, 255, 0.78);\n    background: var(--its-navy);\n    font-size: 0.76rem;\n  }\n\n  .its-topbar-row {\n    display: flex;\n    min-height: 34px;\n    align-items: center;\n    justify-content: space-between;\n    gap: 24px;\n  }\n\n  .its-topbar-location {\n    font-weight: 700;\n    letter-spacing: 0.03em;\n  }\n\n  .its-topbar-phone {\n    display: inline-flex;\n    align-items: center;\n    gap: 7px;\n    color: var(--its-white) !important;\n    font-size: 0.82rem;\n    font-weight: 850;\n    letter-spacing: 0.02em;\n    white-space: nowrap;\n  }\n\n  .its-topbar-phone svg {\n    width: 15px;\n    height: 15px;\n  }\n\n  .its-topbar-phone:hover,\n  .its-topbar-phone:focus-visible {\n    color: #77d8ff !important;\n  }\n\n  .admin-bar .its-header {\n    top: 32px;\n  }\n\n  .its-header-row {\n    display: flex;\n    min-height: 82px;\n    align-items: center;\n    justify-content: space-between;\n    gap: 24px;\n  }\n\n  .its-brand {\n    display: inline-flex;\n    min-width: 245px;\n    flex: 0 0 auto;\n    align-items: center;\n    gap: 14px;\n  }\n\n  .its-brand .its-logo-mark {\n    width: 78px;\n    max-width: none;\n    height: auto;\n    flex: 0 0 auto;\n  }\n\n  .its-brand-copy {\n    display: grid;\n    gap: 1px;\n    line-height: 1.15;\n  }\n\n  .its-brand-copy strong {\n    color: var(--its-navy);\n    font-size: 1.08rem;\n    letter-spacing: -0.02em;\n  }\n\n  .its-brand-copy span {\n    color: var(--its-muted);\n    font-size: 0.71rem;\n    font-weight: 700;\n    letter-spacing: 0.08em;\n    text-transform: uppercase;\n  }\n\n  .its-nav {\n    display: flex;\n    align-items: center;\n    justify-content: flex-end;\n    gap: clamp(14px, 1.8vw, 28px);\n  }\n\n  .its-nav > a {\n    position: relative;\n    padding: 28px 0;\n    color: #2e425d;\n    font-size: 0.91rem;\n    font-weight: 700;\n    white-space: nowrap;\n  }\n\n  .its-nav > a:not(.its-nav-cta)::after {\n    position: absolute;\n    right: 0;\n    bottom: 21px;\n    left: 0;\n    height: 2px;\n    border-radius: 99px;\n    background: var(--its-blue);\n    content: \"\";\n    transform: scaleX(0);\n    transition: transform 180ms ease;\n  }\n\n  .its-nav > a:hover::after,\n  .its-nav > a:focus-visible::after {\n    transform: scaleX(1);\n  }\n\n  .its-lang {\n    display: inline-flex;\n    overflow: hidden;\n    border: 1px solid var(--its-line);\n    border-radius: 999px;\n    background: var(--its-white);\n  }\n\n  .its-lang a {\n    padding: 7px 9px;\n    color: var(--its-muted);\n    font-size: 0.7rem;\n    font-weight: 800;\n  }\n\n  .its-lang a[aria-current=\"page\"],\n  .translatepress-en_US .its-lang a[lang=\"en\"],\n  .translatepress-ru_RU .its-lang a[lang=\"ru\"] {\n    color: var(--its-white);\n    background: var(--its-blue);\n  }\n\n  .its-nav-cta,\n  .its-button {\n    display: inline-flex;\n    min-height: 48px;\n    align-items: center;\n    justify-content: center;\n    border: 0;\n    border-radius: 12px;\n    padding: 12px 21px;\n    color: var(--its-white) !important;\n    background: linear-gradient(135deg, var(--its-blue), #188de7);\n    box-shadow: 0 10px 25px rgba(18, 100, 215, 0.24);\n    font-size: 0.9rem;\n    font-weight: 800;\n    cursor: pointer;\n    transition: transform 180ms ease, box-shadow 180ms ease;\n  }\n\n  .its-nav-cta {\n    padding: 10px 17px !important;\n  }\n\n  .its-nav-cta:hover,\n  .its-button:hover {\n    box-shadow: 0 14px 30px rgba(18, 100, 215, 0.32);\n    transform: translateY(-2px);\n  }\n\n  .its-mobile-nav {\n    display: none;\n    position: relative;\n  }\n\n  .its-mobile-nav summary {\n    display: grid;\n    width: 46px;\n    height: 46px;\n    place-items: center;\n    border: 1px solid var(--its-line);\n    border-radius: 12px;\n    color: var(--its-navy);\n    background: var(--its-white);\n    cursor: pointer;\n    list-style: none;\n  }\n\n  .its-mobile-nav summary::-webkit-details-marker {\n    display: none;\n  }\n\n  .its-mobile-nav summary span,\n  .its-mobile-nav summary::before,\n  .its-mobile-nav summary::after {\n    display: block;\n    width: 21px;\n    height: 2px;\n    border-radius: 99px;\n    background: currentColor;\n    content: \"\";\n  }\n\n  .its-mobile-nav summary {\n    gap: 4px;\n  }\n\n  .its-mobile-panel {\n    position: absolute;\n    top: 58px;\n    right: 0;\n    display: grid;\n    width: min(310px, calc(100vw - 32px));\n    overflow: hidden;\n    border: 1px solid var(--its-line);\n    border-radius: 18px;\n    padding: 10px;\n    background: var(--its-white);\n    box-shadow: 0 24px 60px rgba(16, 36, 63, 0.2);\n  }\n\n  .its-mobile-panel > a {\n    border-radius: 10px;\n    padding: 11px 13px;\n    color: #2e425d;\n    font-size: 0.92rem;\n    font-weight: 700;\n  }\n\n  .its-mobile-panel > a:hover {\n    color: var(--its-blue);\n    background: var(--its-pale);\n  }\n\n  .its-mobile-langs {\n    display: flex;\n    gap: 8px;\n    border-top: 1px solid var(--its-line);\n    margin-top: 6px;\n    padding: 12px 12px 4px;\n  }\n\n  .its-mobile-langs a {\n    color: var(--its-blue);\n    font-size: 0.78rem;\n    font-weight: 800;\n  }\n\n  .its-hero {\n    position: relative;\n    display: grid;\n    min-height: clamp(620px, 72vh, 760px);\n    align-items: center;\n    overflow: hidden;\n    color: var(--its-white);\n    background-color: var(--its-navy);\n    background-image: url(\"https:\/\/ittotalservice.com\/wp-content\/uploads\/2026\/07\/gary-hero-sharp.webp\");\n    background-position: 69% 8%;\n    background-size: cover;\n    isolation: isolate;\n  }\n\n  .its-hero::before {\n    position: absolute;\n    z-index: -1;\n    inset: 0;\n    background: linear-gradient(\n      90deg,\n      rgba(7, 25, 47, 0.95) 0%,\n      rgba(7, 25, 47, 0.89) 30%,\n      rgba(7, 25, 47, 0.7) 50%,\n      rgba(7, 25, 47, 0.18) 74%,\n      rgba(7, 25, 47, 0.08) 100%\n    );\n    content: \"\";\n  }\n\n  .its-hero::after {\n    position: absolute;\n    z-index: -1;\n    right: 0;\n    bottom: 0;\n    left: 0;\n    height: 110px;\n    background: linear-gradient(transparent, rgba(7, 25, 47, 0.22));\n    content: \"\";\n  }\n\n  .its-hero-copy {\n    max-width: 670px;\n    padding: 72px 0;\n  }\n\n  .its-hero .its-kicker {\n    color: #75d7ff;\n  }\n\n  .its-hero h1 {\n    max-width: 650px;\n    margin: 0;\n    color: var(--its-white);\n    font-size: clamp(3rem, 6.2vw, 5.45rem);\n    font-weight: 850;\n    letter-spacing: -0.055em;\n    line-height: 0.98;\n    text-wrap: balance;\n  }\n\n  .its-hero-lead {\n    max-width: 590px;\n    margin: 26px 0 0;\n    color: rgba(255, 255, 255, 0.86);\n    font-size: clamp(1.04rem, 1.7vw, 1.25rem);\n    line-height: 1.65;\n  }\n\n  .its-hero-actions {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 13px;\n    margin-top: 32px;\n  }\n\n  .its-button-secondary {\n    border: 1px solid rgba(255, 255, 255, 0.42);\n    color: var(--its-white) !important;\n    background: rgba(255, 255, 255, 0.08);\n    box-shadow: none;\n    backdrop-filter: blur(8px);\n  }\n\n  .its-button-secondary:hover {\n    border-color: rgba(255, 255, 255, 0.7);\n    background: rgba(255, 255, 255, 0.15);\n    box-shadow: none;\n  }\n\n  .its-proof {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 16px 30px;\n    margin-top: 45px;\n  }\n\n  .its-proof div {\n    display: grid;\n    gap: 2px;\n  }\n\n  .its-proof strong {\n    color: var(--its-white);\n    font-size: 1.35rem;\n    line-height: 1.15;\n  }\n\n  .its-proof span {\n    color: rgba(255, 255, 255, 0.63);\n    font-size: 0.76rem;\n    font-weight: 700;\n    letter-spacing: 0.04em;\n    text-transform: uppercase;\n  }\n\n  .its-trust-strip {\n    border-bottom: 1px solid var(--its-line);\n    background: var(--its-white);\n  }\n\n  .its-trust-row {\n    display: grid;\n    grid-template-columns: repeat(4, minmax(0, 1fr));\n  }\n\n  .its-trust-item {\n    display: flex;\n    min-height: 92px;\n    align-items: center;\n    justify-content: center;\n    gap: 11px;\n    border-right: 1px solid var(--its-line);\n    color: #334965;\n    font-size: 0.84rem;\n    font-weight: 750;\n    text-align: center;\n  }\n\n  .its-trust-item:last-child {\n    border-right: 0;\n  }\n\n  .its-trust-item svg {\n    width: 22px;\n    height: 22px;\n    flex: 0 0 auto;\n    color: var(--its-blue);\n  }\n\n  .its-about,\n  .its-services,\n  .its-agents,\n  .its-projects,\n  .its-process,\n  .its-contact {\n    scroll-margin-top: 104px;\n  }\n\n  .its-about {\n    padding: 110px 0;\n  }\n\n  .its-about-grid {\n    display: grid;\n    grid-template-columns: minmax(0, 1.08fr) minmax(360px, 0.92fr);\n    align-items: center;\n    gap: clamp(50px, 8vw, 96px);\n  }\n\n  .its-about-copy h2 {\n    max-width: 720px;\n  }\n\n  .its-about-points {\n    display: grid;\n    gap: 14px;\n    margin-top: 27px;\n  }\n\n  .its-about-point {\n    display: flex;\n    align-items: flex-start;\n    gap: 12px;\n    color: #344a66;\n  }\n\n  .its-check {\n    display: grid;\n    width: 25px;\n    height: 25px;\n    flex: 0 0 auto;\n    place-items: center;\n    border-radius: 50%;\n    margin-top: 2px;\n    color: var(--its-blue);\n    background: #e9f3ff;\n    font-size: 0.8rem;\n    font-weight: 900;\n  }\n\n  .its-experience-card {\n    position: relative;\n    overflow: hidden;\n    border: 1px solid #dbe7f3;\n    border-radius: 28px;\n    padding: 34px;\n    background:\n      radial-gradient(circle at top right, rgba(32, 185, 239, 0.2), transparent 38%),\n      linear-gradient(145deg, #f8fbff, #edf5fd);\n    box-shadow: 0 24px 60px rgba(16, 36, 63, 0.11);\n  }\n\n  .its-experience-card::before {\n    position: absolute;\n    top: -55px;\n    right: -55px;\n    width: 180px;\n    height: 180px;\n    border: 34px solid rgba(18, 100, 215, 0.08);\n    border-radius: 50%;\n    content: \"\";\n  }\n\n  .its-experience-number {\n    position: relative;\n    color: var(--its-blue);\n    font-size: clamp(4rem, 8vw, 6.3rem);\n    font-weight: 850;\n    letter-spacing: -0.07em;\n    line-height: 0.9;\n  }\n\n  .its-experience-card > strong {\n    position: relative;\n    display: block;\n    margin-top: 11px;\n    color: var(--its-navy);\n    font-size: 1.25rem;\n  }\n\n  .its-experience-card > p {\n    position: relative;\n    margin: 9px 0 24px;\n    color: var(--its-muted);\n  }\n\n  .its-experience-list {\n    position: relative;\n    display: grid;\n    gap: 10px;\n    border-top: 1px solid #d7e4f0;\n    padding-top: 23px;\n  }\n\n  .its-experience-list span {\n    display: flex;\n    justify-content: space-between;\n    gap: 20px;\n    color: #3b506a;\n    font-size: 0.86rem;\n  }\n\n  .its-experience-list b {\n    color: var(--its-navy);\n    font-weight: 750;\n    text-align: right;\n  }\n\n  .its-services {\n    padding: 105px 0 115px;\n    background: var(--its-pale);\n  }\n\n  .its-service-grid {\n    display: grid;\n    grid-template-columns: repeat(3, minmax(0, 1fr));\n    gap: 20px;\n  }\n\n  .its-service-card {\n    display: flex;\n    min-height: 292px;\n    flex-direction: column;\n    border: 1px solid var(--its-line);\n    border-radius: 22px;\n    padding: 28px;\n    background: var(--its-white);\n    box-shadow: 0 12px 30px rgba(16, 36, 63, 0.055);\n    transition: transform 180ms ease, border-color 180ms ease, box-shadow 180ms ease;\n  }\n\n  .its-service-card[id] { scroll-margin-top: 145px; } .its-service-card:hover {\n    border-color: #b8d6f5;\n    box-shadow: 0 22px 50px rgba(16, 36, 63, 0.1);\n    transform: translateY(-4px);\n  }\n\n  .its-icon {\n    display: grid;\n    width: 54px;\n    height: 54px;\n    place-items: center;\n    border-radius: 15px;\n    color: var(--its-blue);\n    background: linear-gradient(145deg, #e5f3ff, #f4fbff);\n  }\n\n  .its-icon svg {\n    width: 29px;\n    height: 29px;\n  }\n\n  .its-service-card h3 {\n    margin: 23px 0 10px;\n    color: var(--its-navy);\n    font-size: 1.16rem;\n    font-weight: 800;\n    letter-spacing: -0.02em;\n    line-height: 1.25;\n  }\n\n  .its-service-card p {\n    margin: 0;\n    color: var(--its-muted);\n    font-size: 0.92rem;\n  }\n\n  .its-service-card .its-card-link {\n    display: inline-flex;\n    align-items: center;\n    gap: 7px;\n    margin-top: auto;\n    padding-top: 22px;\n    color: var(--its-blue);\n    font-size: 0.82rem;\n    font-weight: 800;\n  }\n\n  .its-agents {\n    padding: 110px 0 120px;\n    color: var(--its-white);\n    background:\n      radial-gradient(circle at 15% 10%, rgba(32, 185, 239, 0.17), transparent 28%),\n      radial-gradient(circle at 85% 90%, rgba(18, 100, 215, 0.26), transparent 30%),\n      var(--its-navy);\n  }\n\n  .its-agents .its-kicker {\n    color: #75d7ff;\n  }\n\n  .its-agents .its-section-head h2 {\n    color: var(--its-white);\n  }\n\n  .its-agents .its-section-head > p:last-child {\n    color: rgba(255, 255, 255, 0.68);\n  }\n\n  .its-agent-grid {\n    display: grid;\n    grid-template-columns: repeat(3, minmax(0, 1fr));\n    gap: 20px;\n  }\n\n  .its-agent-card {\n    display: flex;\n    min-height: 500px;\n    flex-direction: column;\n    overflow: hidden;\n    border: 1px solid rgba(255, 255, 255, 0.12);\n    border-radius: 24px;\n    background: rgba(255, 255, 255, 0.055);\n    box-shadow: 0 24px 55px rgba(0, 0, 0, 0.16);\n    backdrop-filter: blur(12px);\n  }\n\n  .its-agent-visual {\n    display: grid;\n    min-height: 205px;\n    place-items: center;\n    border-bottom: 1px solid rgba(255, 255, 255, 0.1);\n    padding: 24px;\n    background: linear-gradient(145deg, rgba(32, 185, 239, 0.1), rgba(18, 100, 215, 0.04));\n  }\n\n  .its-agent-visual svg {\n    width: 100%;\n    max-width: 260px;\n    height: auto;\n  }\n\n  .its-agent-body {\n    display: flex;\n    flex: 1;\n    flex-direction: column;\n    padding: 26px;\n  }\n\n  .its-agent-body h3 {\n    margin: 0;\n    color: var(--its-white);\n    font-size: 1.26rem;\n    line-height: 1.2;\n  }\n\n  .its-agent-body > p {\n    margin: 12px 0 18px;\n    color: rgba(255, 255, 255, 0.66);\n    font-size: 0.9rem;\n  }\n\n  .its-agent-list {\n    display: grid;\n    gap: 10px;\n    margin: auto 0 0;\n    padding: 0;\n    list-style: none;\n  }\n\n  .its-agent-list li {\n    position: relative;\n    padding-left: 21px;\n    color: rgba(255, 255, 255, 0.82);\n    font-size: 0.84rem;\n  }\n\n  .its-agent-list li::before {\n    position: absolute;\n    top: 0.57em;\n    left: 2px;\n    width: 7px;\n    height: 7px;\n    border-radius: 50%;\n    background: var(--its-cyan);\n    box-shadow: 0 0 0 4px rgba(32, 185, 239, 0.1);\n    content: \"\";\n  }\n\n  .its-agent-note {\n    max-width: 850px;\n    border: 1px solid rgba(255, 255, 255, 0.12);\n    border-radius: 16px;\n    margin: 28px auto 0;\n    padding: 17px 20px;\n    color: rgba(255, 255, 255, 0.7);\n    background: rgba(255, 255, 255, 0.045);\n    font-size: 0.84rem;\n    text-align: center;\n  }\n\n  .its-projects {\n    padding: 110px 0;\n  }\n\n  .its-project-grid {\n    display: grid;\n    grid-template-columns: repeat(3, minmax(0, 1fr));\n    gap: 22px;\n  }\n\n  .its-project-card {\n    position: relative;\n    display: flex;\n    min-height: 360px;\n    flex-direction: column;\n    overflow: hidden;\n    border: 1px solid var(--its-line);\n    border-radius: 24px;\n    padding: 30px;\n    background: var(--its-white);\n    box-shadow: 0 16px 38px rgba(16, 36, 63, 0.07);\n  }\n\n  .its-project-card::after {\n    position: absolute;\n    right: -46px;\n    bottom: -46px;\n    width: 165px;\n    height: 165px;\n    border: 27px solid rgba(18, 100, 215, 0.055);\n    border-radius: 50%;\n    content: \"\";\n  }\n\n  .its-project-index {\n    position: relative;\n    z-index: 1;\n    display: inline-grid;\n    width: 46px;\n    height: 46px;\n    place-items: center;\n    border-radius: 14px;\n    color: var(--its-blue);\n    background: #eaf4ff;\n    font-size: 0.85rem;\n    font-weight: 850;\n  }\n\n  .its-project-card h3 {\n    position: relative;\n    z-index: 1;\n    margin: 24px 0 12px;\n    color: var(--its-navy);\n    font-size: 1.3rem;\n    line-height: 1.2;\n  }\n\n  .its-project-card p {\n    position: relative;\n    z-index: 1;\n    margin: 0;\n    color: var(--its-muted);\n    font-size: 0.91rem;\n  }\n\n  .its-tags {\n    position: relative;\n    z-index: 1;\n    display: flex;\n    flex-wrap: wrap;\n    gap: 7px;\n    margin-top: auto;\n    padding-top: 26px;\n  }\n\n  .its-tags span {\n    border: 1px solid #d9e8f7;\n    border-radius: 999px;\n    padding: 6px 9px;\n    color: #406080;\n    background: #f7fbff;\n    font-size: 0.69rem;\n    font-weight: 750;\n  }\n\n  .its-process {\n    border-top: 1px solid var(--its-line);\n    border-bottom: 1px solid var(--its-line);\n    padding: 88px 0;\n    background: var(--its-pale);\n  }\n\n  .its-process-grid {\n    display: grid;\n    grid-template-columns: repeat(4, minmax(0, 1fr));\n    gap: 18px;\n  }\n\n  .its-step {\n    position: relative;\n    padding: 7px 20px 4px;\n  }\n\n  .its-step:not(:last-child)::after {\n    position: absolute;\n    top: 23px;\n    right: -12px;\n    width: 24px;\n    height: 1px;\n    background: #bed2e7;\n    content: \"\";\n  }\n\n  .its-step-number {\n    display: grid;\n    width: 43px;\n    height: 43px;\n    place-items: center;\n    border-radius: 50%;\n    color: var(--its-white);\n    background: var(--its-blue);\n    font-size: 0.78rem;\n    font-weight: 850;\n  }\n\n  .its-step h3 {\n    margin: 18px 0 7px;\n    color: var(--its-navy);\n    font-size: 1rem;\n  }\n\n  .its-step p {\n    margin: 0;\n    color: var(--its-muted);\n    font-size: 0.83rem;\n  }\n\n  .its-contact {\n    padding: 110px 0;\n  }\n\n  .its-contact-grid {\n    display: grid;\n    grid-template-columns: minmax(0, 0.82fr) minmax(520px, 1.18fr);\n    gap: clamp(52px, 8vw, 100px);\n  }\n\n  .its-contact-details {\n    display: grid;\n    gap: 14px;\n    margin-top: 32px;\n  }\n\n  .its-contact-item {\n    display: flex;\n    align-items: flex-start;\n    gap: 14px;\n    border: 1px solid var(--its-line);\n    border-radius: 16px;\n    padding: 17px;\n    background: #fbfdff;\n  }\n\n  .its-contact-item .its-icon {\n    width: 42px;\n    height: 42px;\n    flex: 0 0 auto;\n    border-radius: 12px;\n  }\n\n  .its-contact-item .its-icon svg {\n    width: 22px;\n    height: 22px;\n  }\n\n  .its-contact-item span {\n    display: block;\n    color: var(--its-muted);\n    font-size: 0.72rem;\n    font-weight: 750;\n    letter-spacing: 0.06em;\n    text-transform: uppercase;\n  }\n\n  .its-contact-item a,\n  .its-contact-item strong {\n    display: block;\n    margin-top: 2px;\n    color: var(--its-navy);\n    font-size: 0.94rem;\n    font-weight: 800;\n  }\n\n  .its-form-card {\n    border: 1px solid var(--its-line);\n    border-radius: 26px;\n    padding: clamp(24px, 4vw, 38px);\n    background: var(--its-white);\n    box-shadow: 0 24px 65px rgba(16, 36, 63, 0.11);\n  }\n\n  .its-form-card h3 {\n    margin: 0 0 23px;\n    color: var(--its-navy);\n    font-size: 1.45rem;\n  }\n\n  .its-privacy-inline {\n    margin: 16px 0 0;\n    color: var(--its-muted);\n    font-size: 0.79rem;\n    line-height: 1.55;\n  }\n\n  .its-privacy-inline a {\n    color: var(--its-blue);\n    font-weight: 800;\n    text-decoration: underline;\n    text-decoration-thickness: 1px;\n    text-underline-offset: 2px;\n  }\n\n  .its-form-grid {\n    display: grid;\n    grid-template-columns: 1fr 1fr;\n    gap: 17px;\n  }\n\n  .its-field {\n    display: grid;\n    gap: 7px;\n  }\n\n  .its-field .wpcf7-form-control-wrap {\n    display: block;\n    width: 100%;\n  }\n\n  .its-field-full {\n    grid-column: 1 \/ -1;\n  }\n\n  .its-field label {\n    color: #314860;\n    font-size: 0.78rem;\n    font-weight: 800;\n  }\n\n  .its-field input,\n  .its-field select,\n  .its-field textarea {\n    width: 100%;\n    min-height: 50px;\n    border: 1px solid #cfddea;\n    border-radius: 11px;\n    padding: 11px 13px;\n    color: var(--its-navy);\n    background: #fbfdff;\n    font: inherit;\n    font-size: 0.88rem;\n    outline: none;\n    transition: border-color 150ms ease, box-shadow 150ms ease, background 150ms ease;\n  }\n\n  .its-field textarea {\n    min-height: 130px;\n    resize: vertical;\n  }\n\n  .its-field input:focus,\n  .its-field select:focus,\n  .its-field textarea:focus {\n    border-color: var(--its-blue);\n    background: var(--its-white);\n    box-shadow: 0 0 0 4px rgba(18, 100, 215, 0.1);\n  }\n\n  .its-form-footer {\n    display: flex;\n    align-items: center;\n    justify-content: space-between;\n    gap: 18px;\n    margin-top: 20px;\n  }\n\n  .its-form-note {\n    max-width: 315px;\n    margin: 0;\n    color: var(--its-muted);\n    font-size: 0.7rem;\n    line-height: 1.45;\n  }\n\n  .its-form-card .wpcf7-not-valid-tip {\n    margin-top: 5px;\n    color: #b42318;\n    font-size: 0.72rem;\n  }\n\n  .its-form-card .wpcf7-response-output {\n    margin: 20px 0 0 !important;\n    border: 1px solid #bfd3e8 !important;\n    border-radius: 11px;\n    padding: 12px 14px !important;\n    color: var(--its-ink);\n    background: var(--its-pale);\n    font-size: 0.8rem;\n  }\n\n  .its-form-card .wpcf7-spinner {\n    margin: 0 0 0 10px;\n  }\n\n  .its-footer {\n    color: rgba(255, 255, 255, 0.7);\n    background: #081a30;\n  }\n\n  .its-footer-main {\n    display: grid;\n    grid-template-columns: 1.2fr 0.8fr 0.8fr;\n    gap: 50px;\n    padding: 58px 0 45px;\n  }\n\n  .its-footer-brand {\n    display: inline-flex;\n    align-items: center;\n    gap: 14px;\n  }\n\n  .its-footer-brand .its-logo-mark {\n    width: 78px;\n    height: auto;\n    border-radius: 999px;\n    padding: 7px;\n    background: var(--its-white);\n  }\n\n  .its-footer-brand strong {\n    color: var(--its-white);\n    font-size: 1.08rem;\n  }\n\n  .its-footer-copy {\n    max-width: 470px;\n    margin: 17px 0 0;\n    font-size: 0.84rem;\n  }\n\n  .its-footer h3 {\n    margin: 0 0 14px;\n    color: var(--its-white);\n    font-size: 0.83rem;\n    letter-spacing: 0.08em;\n    text-transform: uppercase;\n  }\n\n  .its-footer-links {\n    display: grid;\n    gap: 8px;\n    font-size: 0.84rem;\n  }\n\n  .its-footer-links a:hover {\n    color: var(--its-white);\n  }\n\n  .its-footer-bottom {\n    display: flex;\n    align-items: center;\n    justify-content: space-between;\n    gap: 24px;\n    border-top: 1px solid rgba(255, 255, 255, 0.1);\n    padding: 20px 0;\n    font-size: 0.74rem;\n  }\n\n  .its-site .scroll-top-button {\n    display: none;\n    position: fixed;\n    right: 24px;\n    bottom: 24px;\n    z-index: 1000;\n  }\n\n  .its-site .scroll-top-button a {\n    display: grid;\n    width: 46px;\n    height: 46px;\n    place-items: center;\n    border: 1px solid rgba(255, 255, 255, 0.42);\n    border-radius: 999px;\n    color: var(--its-white);\n    background: rgba(11, 31, 56, 0.92);\n    box-shadow: 0 12px 30px rgba(5, 20, 38, 0.24);\n    backdrop-filter: blur(10px);\n  }\n\n  .its-site .scroll-top-button a:hover,\n  .its-site .scroll-top-button a:focus-visible {\n    border-color: var(--its-cyan);\n    background: var(--its-blue);\n  }\n\n  .its-site .scroll-top-button svg {\n    width: 20px;\n    height: 20px;\n  }\n\n  \/*\n   * Intermediate desktop layout.\n   * Browser zoom reduces the CSS viewport, so this range also covers\n   * 150\u2013200% zoom on common desktop monitors.\n   *\/\n  @media (max-width: 1440px) and (min-width: 901px) {\n    .its-brand { min-width: 178px; }\n    .its-brand-copy span { display: none; }\n    .its-nav { gap: 14px; }\n    .its-nav > a { font-size: 0.84rem; }\n    .its-nav-cta { padding: 10px 13px !important; }\n\n    .its-hero-copy {\n      max-width: 560px;\n    }\n\n    .its-hero h1 {\n      max-width: 560px;\n      font-size: clamp(3rem, 4.8vw, 4.15rem);\n      line-height: 1;\n    }\n\n    .its-hero-lead {\n      max-width: 520px;\n    }\n  }\n\n  @media (max-width: 1180px) { .its-nav { display: none; } .its-mobile-nav { display: block; } .its-header-row { min-height: 74px; } } @media (max-width: 1100px) {\n    .its-nav {\n      gap: 15px;\n    }\n\n    .its-nav > a {\n      font-size: 0.82rem;\n    }\n\n    .its-brand {\n      min-width: 210px;\n    }\n\n    .its-brand-copy span {\n      display: none;\n    }\n\n    .its-service-grid,\n    .its-agent-grid,\n    .its-project-grid {\n      grid-template-columns: repeat(2, minmax(0, 1fr));\n    }\n\n    .its-agent-card:last-child,\n    .its-project-card:last-child {\n      grid-column: 1 \/ -1;\n    }\n\n    .its-agent-card:last-child {\n      min-height: 430px;\n    }\n  }\n\n  @media (max-width: 900px) {\n    .its-nav {\n      display: none;\n    }\n\n    .its-mobile-nav {\n      display: block;\n    }\n\n    .its-header-row {\n      min-height: 74px;\n    }\n\n    .its-hero {\n      min-height: 650px;\n      background-position: 69% 8%;\n    }\n\n    .its-hero-copy {\n      max-width: 56%;\n    }\n\n    .its-hero::before {\n      background: linear-gradient(\n        90deg,\n        rgba(7, 25, 47, 0.94) 0%,\n        rgba(7, 25, 47, 0.84) 48%,\n        rgba(7, 25, 47, 0.32) 78%,\n        rgba(7, 25, 47, 0.14) 100%\n      );\n    }\n\n    .its-about-grid,\n    .its-contact-grid {\n      grid-template-columns: 1fr;\n    }\n\n    .its-about-copy {\n      max-width: 760px;\n    }\n\n    .its-experience-card {\n      max-width: 650px;\n    }\n\n    .its-contact-grid {\n      gap: 48px;\n    }\n\n    .its-form-card {\n      max-width: 720px;\n    }\n\n    .its-trust-row {\n      grid-template-columns: 1fr 1fr;\n    }\n\n    .its-trust-item:nth-child(2) {\n      border-right: 0;\n    }\n\n    .its-trust-item:nth-child(-n + 2) {\n      border-bottom: 1px solid var(--its-line);\n    }\n\n    .its-process-grid {\n      grid-template-columns: 1fr 1fr;\n    }\n\n    .its-step:nth-child(2)::after {\n      display: none;\n    }\n\n    .its-footer-main {\n      grid-template-columns: 1fr 1fr;\n    }\n\n    .its-footer-main > div:first-child {\n      grid-column: 1 \/ -1;\n    }\n  }\n\n  @media (max-width: 640px) {\n    .admin-bar .its-header {\n      top: 46px;\n    }\n\n    .its-topbar-row {\n      min-height: 32px;\n      justify-content: center;\n    }\n\n    .its-topbar-location {\n      display: none;\n    }\n\n    .its-shell {\n      width: min(100% - 30px, 1180px);\n    }\n\n    .its-brand {\n      min-width: 0;\n      gap: 10px;\n    }\n\n    .its-brand .its-logo-mark {\n      width: 64px;\n    }\n\n    .its-brand-copy strong {\n      font-size: 0.93rem;\n    }\n\n    .its-hero {\n      min-height: 690px;\n      background-position: 61% 8%;\n    }\n\n    .its-hero::before {\n      background:\n        linear-gradient(0deg, rgba(7, 25, 47, 0.54), rgba(7, 25, 47, 0.25)),\n        linear-gradient(90deg, rgba(7, 25, 47, 0.92), rgba(7, 25, 47, 0.57));\n    }\n\n    .its-hero-copy {\n      max-width: 100%;\n      padding: 64px 0;\n    }\n\n    .its-hero h1 {\n      max-width: 560px;\n      font-size: clamp(2.65rem, 13vw, 4.15rem);\n    }\n\n    .its-proof {\n      gap: 19px 24px;\n      margin-top: 38px;\n    }\n\n    .its-proof strong {\n      font-size: 1.12rem;\n    }\n\n    .its-trust-row {\n      grid-template-columns: 1fr;\n    }\n\n    .its-trust-item {\n      min-height: 70px;\n      justify-content: flex-start;\n      border-right: 0;\n      border-bottom: 1px solid var(--its-line);\n      padding: 0 24px;\n      text-align: left;\n    }\n\n    .its-trust-item:nth-child(2) {\n      border-bottom: 1px solid var(--its-line);\n    }\n\n    .its-trust-item:last-child {\n      border-bottom: 0;\n    }\n\n    .its-about,\n    .its-services,\n    .its-agents,\n    .its-projects,\n    .its-contact {\n      padding: 82px 0;\n    }\n\n    .its-section-head {\n      margin-bottom: 32px;\n      text-align: left;\n    }\n\n    .its-service-grid,\n    .its-agent-grid,\n    .its-project-grid,\n    .its-process-grid {\n      grid-template-columns: 1fr;\n    }\n\n    .its-agent-card:last-child,\n    .its-project-card:last-child {\n      grid-column: auto;\n    }\n\n    .its-agent-card,\n    .its-agent-card:last-child {\n      min-height: 470px;\n    }\n\n    .its-process {\n      padding: 72px 0;\n    }\n\n    .its-step {\n      border-left: 1px solid #c8d9e9;\n      padding: 0 0 26px 27px;\n    }\n\n    .its-step:not(:last-child)::after {\n      display: none;\n    }\n\n    .its-step-number {\n      position: absolute;\n      top: 0;\n      left: -22px;\n    }\n\n    .its-step h3 {\n      margin-top: 0;\n      padding-top: 8px;\n    }\n\n    .its-form-grid {\n      grid-template-columns: 1fr;\n    }\n\n    .its-field-full {\n      grid-column: auto;\n    }\n\n    .its-form-footer {\n      align-items: stretch;\n      flex-direction: column;\n    }\n\n    .its-form-footer .its-button {\n      width: 100%;\n    }\n\n    .its-footer-main {\n      grid-template-columns: 1fr;\n      gap: 34px;\n    }\n\n    .its-footer-main > div:first-child {\n      grid-column: auto;\n    }\n\n    .its-footer-bottom {\n      align-items: flex-start;\n      flex-direction: column;\n      gap: 7px;\n    }\n  }\n\n  @media (prefers-reduced-motion: reduce) {\n    .its-site *,\n    .its-site *::before,\n    .its-site *::after {\n      scroll-behavior: auto !important;\n      transition: none !important;\n    }\n  }\n\nbody .wp-block-post-content > .its-site { margin-block-start: 0 !important; }\nbody .wp-block-post-content .its-site > main { padding-block: 0 !important; }\n\n.its-skip-link { position: fixed; top: 10px; left: 10px; z-index: 2000; padding: 10px 14px; border-radius: 8px; color: #fff !important; background: var(--its-blue); transform: translateY(-160%); }\n.its-skip-link:focus { transform: translateY(0); }\n.its-ai-page .its-nav a[aria-current=\"page\"]::after { transform: scaleX(1); }\n.ai-hero { position: relative; min-height: 690px; overflow: hidden; color: #fff; background: radial-gradient(circle at 78% 24%, rgba(32,185,239,.22), transparent 27%), radial-gradient(circle at 15% 88%, rgba(18,100,215,.28), transparent 31%), #081a30; isolation: isolate; }\n.ai-hero::before { position: absolute; z-index: -1; inset: 0; opacity: .25; background-image: linear-gradient(rgba(117,215,255,.11) 1px, transparent 1px), linear-gradient(90deg, rgba(117,215,255,.11) 1px, transparent 1px); background-size: 44px 44px; mask-image: linear-gradient(90deg, transparent, #000 28%, #000 86%, transparent); content: \"\"; }\n.ai-hero-grid { display: grid; min-height: 690px; grid-template-columns: minmax(0,1.04fr) minmax(420px,.96fr); align-items: center; gap: clamp(48px,7vw,90px); padding: 78px 0 84px; }\n.ai-hero-copy { max-width: 680px; }\n.ai-hero .its-kicker { color: #75d7ff; }\n.ai-hero h1 { max-width: 690px; margin: 0; color: #fff; font-size: clamp(3.2rem,6.1vw,5.35rem); font-weight: 850; letter-spacing: -.055em; line-height: .98; text-wrap: balance; }\n.ai-hero-lead { margin: 26px 0 0; color: rgba(255,255,255,.84); font-size: clamp(1.05rem,1.7vw,1.23rem); line-height: 1.65; }\n.ai-hero-note { max-width: 620px; margin: 17px 0 0; color: rgba(255,255,255,.62); font-size: .9rem; }\n.ai-hero-actions { display: flex; flex-wrap: wrap; gap: 13px; margin-top: 30px; }\n.ai-proof { display: flex; flex-wrap: wrap; gap: 9px; margin-top: 34px; }\n.ai-proof span { border: 1px solid rgba(255,255,255,.15); border-radius: 999px; padding: 8px 12px; color: rgba(255,255,255,.8); background: rgba(255,255,255,.055); font-size: .74rem; font-weight: 750; }\n.ai-console { position: relative; overflow: hidden; border: 1px solid rgba(255,255,255,.18); border-radius: 28px; padding: 24px; background: rgba(9,38,70,.72); box-shadow: 0 38px 90px rgba(0,0,0,.28); backdrop-filter: blur(18px); }\n.ai-console::before { position: absolute; top: -65px; right: -55px; width: 190px; height: 190px; border: 35px solid rgba(32,185,239,.07); border-radius: 50%; content: \"\"; }\n.ai-console-bar { position: relative; display: flex; align-items: center; justify-content: space-between; gap: 18px; border-bottom: 1px solid rgba(255,255,255,.11); padding: 0 0 17px; color: rgba(255,255,255,.62); font-size: .7rem; font-weight: 800; letter-spacing: .1em; text-transform: uppercase; }\n.ai-console-status { display: inline-flex; align-items: center; gap: 8px; color: #a9ecff; }\n.ai-console-status::before { width: 8px; height: 8px; border-radius: 50%; background: #39d98a; box-shadow: 0 0 0 5px rgba(57,217,138,.12); content: \"\"; }\n.ai-flow { position: relative; display: grid; gap: 13px; margin-top: 21px; }\n.ai-flow-step { position: relative; display: grid; grid-template-columns: 48px 1fr auto; align-items: center; gap: 14px; border: 1px solid rgba(255,255,255,.1); border-radius: 16px; padding: 14px; background: rgba(255,255,255,.055); }\n.ai-flow-step:not(:last-child)::after { position: absolute; bottom: -14px; left: 37px; width: 1px; height: 14px; background: rgba(117,215,255,.45); content: \"\"; }\n.ai-flow-icon { display: grid; width: 48px; height: 48px; place-items: center; border-radius: 13px; color: #dff8ff; background: linear-gradient(145deg,#1264d7,#1397df); font-size: .72rem; font-weight: 900; letter-spacing: .04em; }\n.ai-flow-copy { display: grid; gap: 2px; }\n.ai-flow-copy strong { color: #fff; font-size: .91rem; }\n.ai-flow-copy span { color: rgba(255,255,255,.57); font-size: .73rem; }\n.ai-flow-tag { border: 1px solid rgba(117,215,255,.25); border-radius: 999px; padding: 5px 8px; color: #a9ecff; font-size: .62rem; font-weight: 800; text-transform: uppercase; }\n.ai-console-foot { margin: 18px 0 0; color: rgba(255,255,255,.55); font-size: .7rem; text-align: center; }\n.ai-outcomes { border-bottom: 1px solid var(--its-line); background: #fff; }\n.ai-outcome-grid { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); }\n.ai-outcome { min-height: 112px; border-right: 1px solid var(--its-line); padding: 25px 24px; }\n.ai-outcome:last-child { border-right: 0; }\n.ai-outcome strong { display: block; color: var(--its-navy); font-size: .92rem; }\n.ai-outcome span { display: block; margin-top: 5px; color: var(--its-muted); font-size: .76rem; line-height: 1.5; }\n.ai-section { padding: 110px 0; scroll-margin-top: 112px; }\n.ai-section-soft { background: var(--its-pale); }\n.ai-use-grid { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 20px; }\n.ai-use-card { display: flex; min-height: 305px; flex-direction: column; border: 1px solid var(--its-line); border-radius: 22px; padding: 27px; background: #fff; box-shadow: 0 12px 32px rgba(16,36,63,.055); transition: transform 180ms ease,border-color 180ms ease,box-shadow 180ms ease; }\n.ai-use-card:hover { border-color: #b9d7f5; box-shadow: 0 22px 50px rgba(16,36,63,.1); transform: translateY(-4px); }\n.ai-card-index { display: grid; width: 46px; height: 46px; place-items: center; border-radius: 14px; color: var(--its-blue); background: #eaf4ff; font-size: .78rem; font-weight: 850; }\n.ai-use-card h3 { margin: 21px 0 10px; color: var(--its-navy); font-size: 1.2rem; line-height: 1.25; }\n.ai-use-card p { margin: 0; color: var(--its-muted); font-size: .88rem; }\n.ai-outcome-line { margin-top: auto; padding-top: 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0}.mi-service-grid,.mi-model-grid,.mi-founder-points{grid-template-columns:1fr}.mi-service-grid .ai-use-card{min-height:0}.mi-founder-media{min-height:430px}.mi-owner-metrics{grid-template-columns:1fr}}\n@media(max-width:480px){.mi-console .ai-flow-step{grid-template-columns:40px minmax(0,1fr)}.mi-console .ai-flow-tag{grid-column:2;justify-self:start}.mi-founder-media{min-height:390px}}\n\n<\/style>\n<div class=\"its-site its-managed-page\">\n\n<a class=\"its-skip-link\" href=\"#main-content\">Skip to content<\/a>\n<header class=\"its-header\">\n    <div class=\"its-topbar\">\n      <div class=\"its-shell its-topbar-row\">\n        <span class=\"its-topbar-location\">San Francisco Bay Area \u00b7 Northern California \u00b7 Remote Nationwide<\/span>\n        \n        <a class=\"its-topbar-phone\" href=\"tel:+16507537729\" data-no-translation>\n          <svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\"><path d=\"M7 3H4a1 1 0 0 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Service takes practical ownership of the technology your team depends on: identities, devices, Google Workspace, Microsoft 365, networks, backup, vendors, documentation, and day-to-day support.<\/p>\n      <p class=\"ai-hero-sub\">Senior-led IT operations for companies that need reliability, clear accountability, and a maintainable environment\u2014without building a full internal IT department.<\/p>\n      <div class=\"ai-hero-actions\">\n        <a class=\"its-button\" href=\"#managed-contact\">Discuss Managed IT<\/a>\n        <a class=\"its-button its-button-secondary\" href=\"#managed-services\">See What We Manage<\/a>\n      <\/div>\n      <div class=\"ai-proof\" aria-label=\"Managed IT principles\">\n        <span>Business-first priorities<\/span>\n        <span>Senior engineering ownership<\/span>\n        <span>Documented systems and decisions<\/span>\n      <\/div>\n    <\/div>\n    <aside class=\"ai-console mi-console\" aria-label=\"Managed IT operating model\">\n      <div class=\"ai-console-bar\"><span>Managed IT Operations<\/span><span class=\"ai-console-status\">Ownership Active<\/span><\/div>\n      <div class=\"ai-flow\">\n        <div class=\"ai-flow-step\"><span class=\"ai-flow-icon\">ID<\/span><div class=\"ai-flow-copy\"><strong>People &amp; Access<\/strong><span>Onboarding \u00b7 offboarding \u00b7 roles \u00b7 permissions<\/span><\/div><span class=\"ai-flow-tag\">Controlled<\/span><\/div>\n        <div class=\"ai-flow-step\"><span class=\"ai-flow-icon\">OS<\/span><div class=\"ai-flow-copy\"><strong>Devices<\/strong><span>Windows \u00b7 macOS \u00b7 updates \u00b7 encryption<\/span><\/div><span class=\"ai-flow-tag\">Managed<\/span><\/div>\n        <div class=\"ai-flow-step\"><span class=\"ai-flow-icon\">365<\/span><div class=\"ai-flow-copy\"><strong>Cloud &amp; Collaboration<\/strong><span>Google Workspace \u00b7 Microsoft 365 \u00b7 SaaS<\/span><\/div><span class=\"ai-flow-tag\">Administered<\/span><\/div>\n        <div class=\"ai-flow-step\"><span class=\"ai-flow-icon\">DR<\/span><div class=\"ai-flow-copy\"><strong>Continuity<\/strong><span>Network \u00b7 backup \u00b7 recovery \u00b7 vendors<\/span><\/div><span class=\"ai-flow-tag\">Ready<\/span><\/div>\n      <\/div>\n      <p class=\"ai-console-foot\">Inventory \u00b7 documentation \u00b7 change control \u00b7 escalation path<\/p>\n    <\/aside>\n  <\/div>\n<\/section>\n\n<section class=\"ai-outcomes\" aria-label=\"Managed IT business outcomes\">\n  <div class=\"its-shell ai-outcome-grid\">\n    <div class=\"ai-outcome\"><strong>Reduce recurring issues<\/strong><span>Fix root causes and standardize the environment instead of reopening the same ticket.<\/span><\/div>\n    <div class=\"ai-outcome\"><strong>Onboard and offboard faster<\/strong><span>Give people the right access and remove it completely when roles change.<\/span><\/div>\n    <div class=\"ai-outcome\"><strong>Create clear accountability<\/strong><span>Know who owns the next action across systems, vendors, and business teams.<\/span><\/div>\n    <div class=\"ai-outcome\"><strong>Prepare for growth<\/strong><span>Keep devices, access, documentation, and recovery from becoming operational debt.<\/span><\/div>\n  <\/div>\n<\/section>\n\n<section class=\"mi-overview\" aria-labelledby=\"mi-overview-title\">\n  <div class=\"its-shell mi-overview-grid\">\n    <div class=\"mi-overview-copy\">\n      <p class=\"its-kicker\">IT Operations with Ownership<\/p>\n      <h2 id=\"mi-overview-title\">Reliable IT is an operating system for the business.<\/h2>\n      <p>Managed IT should do more than react when something breaks. It should keep everyday work moving, control access, make devices predictable, coordinate vendors, protect recovery paths, and give leadership a clear view of risk and priorities.<\/p>\n      <p>We connect those responsibilities into one operating model\u2014then document the environment so decisions, dependencies, and escalation paths remain understandable.<\/p>\n      <div class=\"mi-overview-list\">\n        <div class=\"mi-overview-item\"><span class=\"its-check\">\u2713<\/span><span>Business impact determines priority\u2014not whoever sends the loudest message.<\/span><\/div>\n        <div class=\"mi-overview-item\"><span class=\"its-check\">\u2713<\/span><span>Changes, exceptions, access decisions, and recovery responsibilities have an owner.<\/span><\/div>\n        <div class=\"mi-overview-item\"><span class=\"its-check\">\u2713<\/span><span>Automation removes repeatable work where it improves reliability and control.<\/span><\/div>\n      <\/div>\n    <\/div>\n    <aside class=\"mi-owner-card\" aria-label=\"Managed IT accountability\">\n      <span>One accountable operating model<\/span>\n      <h3>People, systems, vendors, and documentation stay connected.<\/h3>\n      <p>A useful IT partner understands the dependencies between identity, endpoints, collaboration platforms, networks, backup, security, and the way the business actually works.<\/p>\n      <div class=\"mi-owner-metrics\">\n        <div class=\"mi-owner-metric\"><strong>Known environment<\/strong><span>Accounts, devices, services, vendors, and dependencies<\/span><\/div>\n        <div class=\"mi-owner-metric\"><strong>Defined controls<\/strong><span>Access, updates, backup, approvals, and exceptions<\/span><\/div>\n        <div class=\"mi-owner-metric\"><strong>Clear escalation<\/strong><span>Who acts, who approves, and when a vendor is involved<\/span><\/div>\n        <div class=\"mi-owner-metric\"><strong>Practical roadmap<\/strong><span>Priorities based on risk, impact, cost, and timing<\/span><\/div>\n      <\/div>\n    <\/aside>\n  <\/div>\n<\/section>\n\n<section class=\"ai-section ai-section-soft\" id=\"managed-services\" aria-labelledby=\"managed-services-title\">\n  <div class=\"its-shell\">\n    <div class=\"its-section-head\">\n      <p class=\"its-kicker\">What We Manage<\/p>\n      <h2 id=\"managed-services-title\">The everyday systems that keep work moving.<\/h2>\n      <p>Scope is defined around the business\u2014not a generic bundle of licenses. We can own the environment, share responsibility with an internal team, or stabilize a specific area before moving into ongoing operations.<\/p>\n    <\/div>\n    <div class=\"mi-service-grid\">\n      <article class=\"ai-use-card\"><span class=\"ai-card-number\">01<\/span><h3>Identity &amp; Employee Lifecycle<\/h3><p>Onboarding, role changes, offboarding, groups, shared access, MFA, account recovery, least-privilege decisions, and clear approval paths.<\/p><span class=\"ai-use-result\">Outcome: the right access at the right time\u2014with fewer orphaned accounts and surprises.<\/span><\/article>\n      <article class=\"ai-use-card\"><span class=\"ai-card-number\">02<\/span><h3>Windows &amp; macOS Endpoints<\/h3><p>Device standards, setup, inventory, updates, encryption, endpoint policy, software lifecycle, troubleshooting, replacement planning, and secure retirement.<\/p><span class=\"ai-use-result\">Outcome: predictable devices that are supportable, visible, and ready for work.<\/span><\/article>\n      <article class=\"ai-use-card\"><span class=\"ai-card-number\">03<\/span><h3>Google Workspace &amp; Microsoft 365<\/h3><p>Administration of users, licenses, email, collaboration, shared resources, security settings, retention choices, migrations, and vendor escalation.<\/p><span class=\"ai-use-result\">Outcome: collaboration platforms configured around real roles and business processes.<\/span><\/article>\n      <article class=\"ai-use-card\"><span class=\"ai-card-number\">04<\/span><h3>Support &amp; Escalation<\/h3><p>Day-to-day requests, incident triage, root-cause analysis, remote and on-site resolution, vendor coordination, and escalation when a deeper engineering decision is required.<\/p><span class=\"ai-use-result\">Outcome: faster resolution without losing the context behind the issue.<\/span><\/article>\n      <article class=\"ai-use-card\"><span class=\"ai-card-number\">05<\/span><h3>Network, Offices &amp; Remote Work<\/h3><p>Business networks, Wi-Fi, secure remote access, internet providers, office changes, multi-location consistency, shared systems, and continuity dependencies.<\/p><span class=\"ai-use-result\">Outcome: one supportable operating model across offices, homes, and remote teams.<\/span><\/article>\n      <article class=\"ai-use-card\"><span class=\"ai-card-number\">06<\/span><h3>Backup, Security &amp; Documentation<\/h3><p>Recovery readiness, security baseline, phishing and access controls, vendor reviews, system diagrams, asset records, procedures, change notes, and risk priorities.<\/p><span class=\"ai-use-result\">Outcome: fewer unknowns\u2014and a clearer path when something important fails.<\/span><\/article>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"ai-architecture\" aria-labelledby=\"mi-architecture-title\">\n  <div class=\"its-shell\">\n    <div class=\"ai-architecture-head\">\n      <p class=\"its-kicker\">A Maintainable Operating Model<\/p>\n      <h2 id=\"mi-architecture-title\">Support works better when standards, ownership, and recovery are designed together.<\/h2>\n      <p>Tools alone do not create reliable IT. The operating model connects business priorities to standards, daily operations, documented exceptions, and a roadmap leadership can understand.<\/p>\n    <\/div>\n    <div class=\"ai-arch-flow\" aria-label=\"Managed IT operating flow\">\n      <article class=\"ai-arch-node\"><span>01 \u00b7 Context<\/span><h3>People &amp; Priorities<\/h3><p>Roles, locations, critical workflows, compliance needs, risk tolerance, and business deadlines.<\/p><\/article>\n      <article class=\"ai-arch-node\"><span>02 \u00b7 Baseline<\/span><h3>Standards &amp; Controls<\/h3><p>Identity, endpoint, collaboration, network, backup, security, and purchasing standards.<\/p><\/article>\n      <article class=\"ai-arch-node\"><span>03 \u00b7 Operation<\/span><h3>Daily IT Work<\/h3><p>Requests, incidents, changes, onboarding, vendors, maintenance, and escalation.<\/p><\/article>\n      <article class=\"ai-arch-node\"><span>04 \u00b7 Improvement<\/span><h3>Metrics &amp; Roadmap<\/h3><p>Recurring issues, aging systems, recovery gaps, lifecycle decisions, and next priorities.<\/p><\/article>\n    <\/div>\n    <div class=\"ai-controls\" aria-label=\"Managed IT operating controls\">\n      <div class=\"ai-control\">Account and asset inventory<\/div>\n      <div class=\"ai-control\">Employee access lifecycle<\/div>\n      <div class=\"ai-control\">Change and exception record<\/div>\n      <div class=\"ai-control\">Backup and recovery path<\/div>\n      <div class=\"ai-control\">Vendor ownership and escalation<\/div>\n      <div class=\"ai-control\">Technical documentation and roadmap<\/div>\n    <\/div>\n    <p class=\"ai-architecture-note\">The operating model is adapted to the systems the business actually uses. The goal is reliable ownership and supportable standards\u2014not a generic tool bundle.<\/p>\n  <\/div>\n<\/section>\n\n<section class=\"ai-section\" aria-labelledby=\"mi-model-title\">\n  <div class=\"its-shell\">\n    <div class=\"its-section-head\">\n      <p class=\"its-kicker\">Engagement Models<\/p>\n      <h2 id=\"mi-model-title\">The level of ownership should match the business.<\/h2>\n      <p>We define responsibilities in writing so the company, IT Total Service, internal staff, and outside vendors know exactly where each handoff belongs.<\/p>\n    <\/div>\n    <div class=\"mi-model-grid\">\n      <article class=\"mi-model-card\"><span class=\"ai-card-number\">01<\/span><h3>Fully Managed IT<\/h3><p>IT Total Service serves as the primary technology owner for a growing business that does not need a full internal IT department.<\/p><ul><li>Operational ownership and support coordination<\/li><li>User, device, cloud, network, and vendor administration<\/li><li>Documentation, risk priorities, and technology roadmap<\/li><\/ul><\/article>\n      <article class=\"mi-model-card\"><span class=\"ai-card-number\">02<\/span><h3>Co-Managed IT<\/h3><p>We strengthen an internal IT team with senior systems engineering, documentation, project delivery, or ownership of selected platforms.<\/p><ul><li>Clear split of responsibilities and escalation<\/li><li>Additional capacity without replacing internal knowledge<\/li><li>Support for complex changes and recurring operational gaps<\/li><\/ul><\/article>\n      <article class=\"mi-model-card\"><span class=\"ai-card-number\">03<\/span><h3>Project to Managed<\/h3><p>We first stabilize or modernize a problem area, then transition the result into ongoing operations with standards and documentation.<\/p><ul><li>Infrastructure, migration, identity, network, or endpoint project<\/li><li>Recovery and operating procedures defined before handoff<\/li><li>Ongoing support begins with a known baseline<\/li><\/ul><\/article>\n      <article class=\"mi-model-card\"><span class=\"ai-card-number\">04<\/span><h3>IT Assessment &amp; Roadmap<\/h3><p>A focused review for leadership that needs a factual picture before selecting projects, providers, or a longer-term support model.<\/p><ul><li>Environment and dependency review<\/li><li>Risk, reliability, lifecycle, and documentation gaps<\/li><li>Prioritized next steps based on impact and effort<\/li><\/ul><\/article>\n    <\/div>\n    <p class=\"mi-scope-note\"><strong>Coverage is explicit.<\/strong> Service hours, response targets, after-hours support, included systems, on-site work, third-party costs, and escalation rules are defined for each engagement\u2014never hidden behind \u201cunlimited\u201d marketing language.<\/p>\n  <\/div>\n<\/section>\n\n<section class=\"ai-delivery\" aria-labelledby=\"mi-delivery-title\">\n  <div class=\"its-shell\">\n    <div class=\"ai-delivery-head\">\n      <p class=\"its-kicker\">Transition into Managed Operations<\/p>\n      <h2 id=\"mi-delivery-title\">Establish control before promising support.<\/h2>\n      <p>A responsible managed service begins by understanding the environment, stabilizing urgent risk, documenting the baseline, and agreeing on ownership.<\/p>\n    <\/div>\n    <div class=\"ai-delivery-grid\">\n      <article class=\"ai-delivery-step\"><span>01<\/span><h3>Discover &amp; Baseline<\/h3><p>Inventory users, devices, platforms, vendors, dependencies, recurring issues, and critical workflows.<\/p><\/article>\n      <article class=\"ai-delivery-step\"><span>02<\/span><h3>Stabilize &amp; Document<\/h3><p>Address urgent gaps, capture configurations, define escalation, and make the environment understandable.<\/p><\/article>\n      <article class=\"ai-delivery-step\"><span>03<\/span><h3>Standardize &amp; Secure<\/h3><p>Apply agreed standards to identity, endpoints, collaboration, network, backup, and change control.<\/p><\/article>\n      <article class=\"ai-delivery-step\"><span>04<\/span><h3>Operate &amp; Improve<\/h3><p>Handle daily work, track recurring problems, coordinate vendors, and maintain a practical roadmap.<\/p><\/article>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"ai-section ai-section-soft\" aria-labelledby=\"mi-fit-title\">\n  <div class=\"its-shell\">\n    <div class=\"its-section-head\">\n      <p class=\"its-kicker\">A Practical Fit<\/p>\n      <h2 id=\"mi-fit-title\">Best for organizations that want engineering ownership\u2014not an anonymous ticket factory.<\/h2>\n      <p>We are strongest where business operations depend on technology, the environment has outgrown ad hoc support, and leadership values documentation and clear responsibility.<\/p>\n    <\/div>\n    <div class=\"ai-fit-grid\">\n      <article class=\"ai-fit-card ai-fit-good\"><span>Strong fit<\/span><h3>Managed IT creates leverage when\u2026<\/h3><ul><li>The company has no dedicated senior IT owner<\/li><li>An internal team needs additional engineering depth<\/li><li>Onboarding, offboarding, access, or devices are inconsistent<\/li><li>Google Workspace or Microsoft 365 needs active administration<\/li><li>Remote work, multiple locations, or vendor handoffs create gaps<\/li><li>Recurring incidents are consuming management time<\/li><\/ul><\/article>\n      <article class=\"ai-fit-card ai-fit-foundation\"><span>Clarify the model first<\/span><h3>A different provider or partner may be needed when\u2026<\/h3><ul><li>The requirement is a staffed 24\/7 SOC, NOC, or large call-center help desk<\/li><li>The business expects undefined \u201cunlimited everything\u201d coverage<\/li><li>No one can approve access, purchasing, risk, or operational priorities<\/li><li>The engagement is only a one-time residential device repair<\/li><li>Critical systems cannot be documented or brought into an agreed scope<\/li><li>A regulated requirement needs a specialist outside our verified coverage<\/li><\/ul><\/article>\n    <\/div>\n    <p class=\"mi-fit-note\">If the requirement falls outside our operating model, we will say so early and help define the right kind of specialist, partner, or service structure.<\/p>\n  <\/div>\n<\/section>\n\n<section class=\"mi-founder\" aria-labelledby=\"mi-founder-title\">\n  <div class=\"its-shell mi-founder-grid\">\n    <div class=\"mi-founder-media\">\n      <img decoding=\"async\" src=\"https:\/\/ittotalservice.com\/wp-content\/uploads\/2026\/07\/gary-hero-sharp.webp\" alt=\"Gary Gray, founder and systems engineer at IT Total Service\" loading=\"lazy\" width=\"900\" height=\"1100\">\n      <div class=\"mi-founder-badge\"><strong>Gary Gray<\/strong><span>Founder \u00b7 Systems Engineer \u00b7 25+ years in IT<\/span><\/div>\n    <\/div>\n    <div class=\"mi-founder-copy\">\n      <p class=\"its-kicker\">Senior-Led Operations<\/p>\n      <h2 id=\"mi-founder-title\">A real engineer owns the environment.<\/h2>\n      <p>Managed IT becomes valuable when someone understands how identities, devices, networks, collaboration platforms, vendors, backup, security, and business processes depend on one another.<\/p>\n      <p>Every engagement is led by Gary Gray, a systems engineer with more than 25 years of hands-on IT experience and an engineering degree in Automation and Control Systems. The goal is not to create dependency\u2014it is to make the environment reliable, documented, and supportable.<\/p>\n      <div class=\"mi-founder-points\">\n        <div class=\"mi-founder-point\">Direct senior engineering accountability<\/div>\n        <div class=\"mi-founder-point\">On-site Bay Area and remote nationwide<\/div>\n        <div class=\"mi-founder-point\">Documentation that stays with the client<\/div>\n        <div class=\"mi-founder-point\">Automation where it improves operations<\/div>\n      <\/div>\n      <a class=\"its-button\" href=\"..\/#about\">About Gary &amp; IT Total Service<\/a>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"ai-faq\" aria-labelledby=\"mi-faq-title\">\n  <div class=\"its-shell ai-faq-grid\">\n    <div class=\"ai-faq-intro\">\n      <p class=\"its-kicker\">Managed IT FAQ<\/p>\n      <h2 id=\"mi-faq-title\">Clear scope before the first ticket.<\/h2>\n      <p>These are the questions leadership should ask before handing operational responsibility to any IT provider.<\/p>\n    <\/div>\n    <div class=\"ai-faq-list\">\n      <details open><summary>What is included in managed IT services?<\/summary><p>The exact scope is defined for each engagement. It can include user and access administration, Windows and macOS endpoints, Google Workspace, Microsoft 365, networks, backup and recovery readiness, vendor coordination, support, security baseline, documentation, lifecycle planning, and selected projects.<\/p><\/details>\n      <details><summary>Can you work with our existing IT person or internal team?<\/summary><p>Yes. In a co-managed model, responsibilities and escalation paths are divided explicitly. IT Total Service can own selected platforms, provide senior engineering support, deliver projects, improve documentation, or cover operational gaps without displacing internal knowledge.<\/p><\/details>\n      <details><summary>Do you support both Google Workspace and Microsoft 365?<\/summary><p>Yes. We can administer users, licenses, email and collaboration settings, shared resources, access controls, migrations, security choices, and vendor escalation for either platform. Scope depends on the environment and the features the business actually uses.<\/p><\/details>\n      <details><summary>Do you manage both Windows and macOS devices?<\/summary><p>Yes. A managed environment can include Windows and macOS standards, setup, inventory, updates, encryption, endpoint policy, software lifecycle, troubleshooting, replacement planning, and secure retirement.<\/p><\/details>\n      <details><summary>How does onboarding into managed IT work?<\/summary><p>We begin with discovery and a baseline: people, devices, accounts, platforms, vendors, dependencies, recurring problems, recovery paths, and documentation. Urgent risks are stabilized first, then standards, ownership, service coverage, and priorities are agreed in writing.<\/p><\/details>\n      <details><summary>Do you provide 24\/7 support?<\/summary><p>Coverage, response targets, after-hours availability, and escalation rules are defined in the service agreement. We do not claim staffed 24\/7 coverage unless that capability is explicitly included and operationally supported for the engagement.<\/p><\/details>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"its-contact\" id=\"managed-contact\">\n  <div class=\"its-shell its-contact-grid\">\n    <div class=\"its-contact-copy\">\n      <span class=\"ai-contact-intro\">Start with the environment<\/span>\n      <h2>Where is IT creating risk, friction, or management overhead?<\/h2>\n      <p>Tell us about your team, locations, devices, Google Workspace or Microsoft 365 environment, current provider or internal coverage, recurring problems, security concerns, and desired support model. We will recommend the next practical step: an assessment, a focused stabilization project, fully managed IT, or co-managed support.<\/p>\n      <div class=\"its-contact-details\">\n        <div class=\"its-contact-item\"><span class=\"its-icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"m4 7 8 6 8-6\"\/><\/svg><\/span><div><span>Email<\/span><a href=\"mailto:info@ittotalservice.com\">info@ittotalservice.com<\/a><\/div><\/div>\n        <div class=\"its-contact-item\" data-no-translation><span class=\"its-icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M7 3H4a1 1 0 0 0-1 1c0 9.4 7.6 17 17 17a1 1 0 0 0 1-1v-3l-4.2-1.4-1.3 2.2a15.2 15.2 0 0 1-9.3-9.3l2.2-1.3L7 3Z\"\/><\/svg><\/span><div><span>Phone<\/span><a href=\"tel:+16507537729\">(650) 753-7729<\/a><\/div><\/div>\n        <div class=\"its-contact-item\"><span class=\"its-icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><path d=\"M20 10c0 5-8 11-8 11S4 15 4 10a8 8 0 1 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"2.5\"\/><\/svg><\/span><div><span>Service Area<\/span><strong>San Francisco Bay Area \u00b7 Northern California projects \u00b7 Remote nationwide<\/strong><\/div><\/div>\n      <\/div>\n    <\/div>\n    <div class=\"its-form-card\"><h3>Tell us about your IT environment<\/h3>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f758-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"758\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ru\/wp-json\/wp\/v2\/pages\/780#wpcf7-f758-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"758\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f758-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAECLOHO97_8XJSWz\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<p><span id=\"wpcf7-6a6f71f630fa7-wrapper\" class=\"wpcf7-form-control-wrap cf7apps-honeypot-wrap company-website-wrap\" data-cf7apps-honeypot=\"company-website\" style=\"position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0;\"><input type=\"hidden\" name=\"company-website-random-hash\" value=\"20260802\"><input type=\"hidden\" name=\"company-website-time-token\" value=\"MTc4NTY4ODU2Ng==.80014f41af83358cce53c7df1e4a795be243550e20738a1c5a1d14c6191d3768\"><label\n\t\t    for=\"wpcf7-6a6f71f630fa7-field\"\n\t\t    class=\"hp-message\"\n        >Please leave this field empty.<\/label><input\n\t    id=\"wpcf7-6a6f71f630fa7-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"oke2p6b1grwh\"\n\t    value=\"\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n\t    data-cf7apps-tabindex=\"1000\"\n    \/><\/span>\n<\/p>\n<div class=\"its-form-grid\">\n\t<div class=\"its-field\">\n\t\t<p><label>Name *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"its-field\">\n\t\t<p><label>Work Email *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"its-field\">\n\t\t<p><label>Phone (optional)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"its-field\">\n\t\t<p><label>Project type<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"request-type\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"request-type\"><option value=\"AI agent or workflow automation\">AI agent or workflow automation<\/option><option value=\"Enterprise infrastructure modernization\">Enterprise infrastructure modernization<\/option><option value=\"Managed IT operations\">Managed IT operations<\/option><option value=\"Identity, cybersecurity, backup, or recovery\">Identity, cybersecurity, backup, or recovery<\/option><option value=\"Cloud, network, or endpoint project\">Cloud, network, or endpoint project<\/option><option value=\"Co-managed IT or complex escalation\">Co-managed IT or complex escalation<\/option><option value=\"Other systems engineering project\">Other systems engineering project<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"its-field its-field-full\">\n\t\t<p><label>What should the project accomplish? *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Describe your company, current environment, business problem, expected outcome, and urgency.\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"its-form-footer\">\n\t<p class=\"its-form-note\">Your request goes directly to IT Total Service. 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